Buildings

Are you asking questions in the Alora CC? There is usually always someone that can answer your questions there. If people don't answer your questions its because they probably dont know the answer. For future reference if you internet search your question + Alora (IE kraken guide Alora) it will be the first thing that shows up if there is a topic about it.

Kinda, but it's unclear where to go to. Google is my best friend ATM, but sometimes I am unable to find anything. Alora is the only chat that has support staff on them. The help CC is empty. It would be nice to have a help CC of some sort.

@Banks :

You know that a firewall has a config, right? Every firewall has an blacklist to block IP's. So telling that it is out of your guys hands is a lie. Every IT specialist knows this. Before all this, I already knew that the firewall blocks IP's randomly.

@Mhk @Immortal Fox :

Why I suspected that someone added my IP to the blacklist, is the coincidence and timing. Right after I appealed 3 times, right after I was yelling in chat "Yo admins, why are the staff members corrupt?" I was blocked by the firewall. I spoke with Hellish who explained me the rules regarding the 3 appeals I had made. After that, I wasn't able to access the site through my home internet. VPN's and my phone worked fine.

Then I told Salter what was happening and he told me it was a bug and Not Tauri also did. Then Not Tauri asked if I was able to access the site again. I replied "Yes" and the second after, I was locked out by the firewall again.

Then I posted an angry topic to the staff members and when I logged on in game again, I saw Not tauri responding with: "N, srry". IDK if it was a reply to the wrong chat, but it was suspicious. I noticed after that he added me to his ignore list.

You're simply dismissing any information/assistance provided to you by any and all Staff members that have attempted to get through to you. It goes in one ear and and straight out the other. 

 

This is a reoccurring error that many users INCLUDING Staff run into on a daily basis, which in fact is a nuisance to deal with as you're well aware of, a large part of our job as Staff members is carried out via the Forums. The solutions are below, if you choose to ignore them or continue with the same victimized narrative that's on you.

 

• Wait it out, can take several hours but EVENTUALLY it will fix itself.
• If you're impatient simply use a VPN to access the forums until the issue resolves itself.

Lastly, if you were IP-banned you'd be technically evading right now which we'd have fully banned you for by now as per the rules. But as you can see, you're still alive and ticking and are more than welcome to log-into the client and play. We don't have time to "block" users from the Alora.io website out of spite, or for fun. Why? Because this team prides itself on being consistent, and professional and such actions would reflect otherwise.

Ofcourse, I am dismissing any information that was given to me. It's called being "sceptical".

@Buildings There's not because it doesn't work as simply as listing someone's IP somewhere and they won't be able to access the forums. This was explained to you already.

Then explain me why I got blocked twice in a row by the firewall? Not once, but twice in a row. After I told the staff I was able to access the site again, I was blocked again.

And for the following people:

@Mhk

@king purple

@Noahtho

@Immortal Fox

@Moral truth

Due tell.

Maybe there is someone amidst the staff you're not aware of doing such thing? And spamming the appeal section is a lie. Sending 3 tickets regarding the same appeal, is not "spamming". I asked the staff to clarify the rules, but they harshly responded IMO. After they asked to stop, I stopped.