Killer

I like this idea, support from me

I know first hand what it's like to be staff on a server with 300+ online. It's not easy. Especially when It's only you or you and someone else being bomb'd with 20 pm's.. Messages do get lost from time to time. It's not that they are ignoring you. It's that they are buzy answering questions from the 20 people that asked them something before you. However, this is a pretty helpful community. If you see that it's taking a staff member more then 30-40 seconds to reply, it's probably because they are handling something else or they are probably afk. You can drop a question on the discord and there are alot of members there. You can also send a private message to a specific staff on the discord and they will eventually see it, unlike the server pm's that get lost within time. Give them some time, they are still looking for staff members from what i'm seeing so eventually more people will be promoted and the onging flow of questions can be queued in an organized matter. I'm not speaking on behalf of the Alora staff with this post. This is just my giving my opinion about what I think is going on.

 

Hope that clears it up for you.

I've been staff on os-scape before, I know how easy / hard it is. It's possible. If I go afk, I log out. If I don't know the question, I'll still respond instead of ignoring them and keep on using ::yell so they know I'm active.

Also, @ Staff, if there's a problem with the PM's then why do you keep saying "Message me for help?". Just join the official help CC and yell "Need help? Join "help" CC" or something basic, instead of fighting over each other (it seems this way since you're all saying "pm me", "join my cc" etc).

As I said, I'm not slagging the staff members off, and there's no real frustration here. I just don't want the staff team to become ignorant / rude as they've started off well. Especially Jare, he is #1 

if you need help give f 8 a pm he's a great mod & helped me out alot

Didn't reply to me mate, none of the online staff did. Which is why I made this thread

i must lay blade to your words my warrior killer, thy lords of alora hath always letter to my wishes to them perhaps U r to pray To odin

I don't understand your language, sorry

This actually happened to me a lot when I first started. I would ask for help, not be answered, then see a yell about them offering help. You just have to find the right staff members who will take the time out of their day to assist you. 

They should all take the time out, that's what they applied for. It's not the fact I need help, it's the fact I'm doing their job for them (in-game). 

@ Staff, don't bother saying I'm wrong because I've not seen 1 staff member in the official help clan chat all day.