Jump to content


Photo

Bug Tracker Enhancements



  • This topic is locked This topic is locked
10 replies to this topic

Posted 04 August 2020 - 05:51 PM #1

APR
Legendary Donator

APR
Posts: 35
Likes: 31


  •  Member since:
    03 Apr 2019

    • Time spent:
      5d 17h 3m 50s

  •  Total level:
    2,277
    Awards

  •  3 bugs found

With all these new updates and changes comes along new bugs and challenges. To help the developer/s we should expand on the current bug tracker reporting template.

 

Now with 2 available clients, 2 graphic settings and 2 versions (2007/2010) all outputting different results I believe the following questions could be helpful with diagnostics.

 

 

Current Template:

Username:

  • What happened (explain with detail):
  • Any media (screenshots & videos), paste them here:
  • How to replicate the issue:

Anything else you want to include, do so here:

 

Suggested Template:

Username:
 
Client (Runelite/Alora):
 
Version (2007/2010):
 
Graphics (SD/HD):
 
Operating System (WIN/MAC/OTHER):
 
Description:
 
Steps to Reproduce:
 
Expected Result:
 
Actual Result:
 
Media (Screenshots/Videos):
 
Notes (Anything else you want to include, do so here):

OawhrzX.png


Posted 04 August 2020 - 05:58 PM #2

mochiii
Eternal Donator

mochiii
Posts: 429
Likes: 835





  •  Member since:
    09 Mar 2019

    • Time spent:
      114d 7h 2m 22s

  •  Previous username:
    HC Ashley

  •  Total level:
    2,277
    Awards

  •  57 bugs found

May look like alot to fill out, but can definitely be done quickly and necessary. 

 

Great work!


Posted Image

Promoted to Server Support - 5/15/2021

Promoted to Server Moderator - 6/13/2021

Demoted from Server Moderator - 10/9/2021

Community Awards

Spoiler

Screenies

Spoiler

Posted 04 August 2020 - 05:59 PM #3

MT
Veteran

MT
Posts: 4,042
Likes: 3,603
Clan: #ICE




  •  Member since:
    26 Sep 2018

    • Time spent:
      120d 12h 9m 46s

  •  Previous username:
    Moral Truth

  •  Total level:
    2,277
    Awards

  •  9 bugs found

I agree that the template should be revamped. That way, it is easier to identify the issues. Support.


KyqkXZi.png

Signature by Dr Dee Are E



Promoted to Server Support on November 7th, 2018.

Promoted to Server Moderator on January 1st, 2019.

Demoted from Server Moderator on May 10th, 2019.

Promoted to Server Support on June 2nd, 2019.

Resigned from Server Support on July 15th, 2020.



Official Alora Rules


Support Section | Appeal | Bug Report | Player Report

2FA Setup | Vote | Guides | Updates | Knowledge Base | Highscores



All Accounts

Spoiler


Community Awards

Spoiler

Posted 04 August 2020 - 06:45 PM #4

A BJ
Veteran

A BJ
Posts: 440
Likes: 450
Clan: Dynasty
Location: Alora CC



  •  Member since:
    31 Mar 2019

    • Time spent:
      31d 2h 28m 40s

  •  Previous username:
    Eimscout2444

  •  Total level:
    2,277
    Awards

  •  7 bugs found

Support. Since people will be using different graphics now would help since it may only affect OS instead of 2010 graphics.


Posted Image

Posted Image


Posted 04 August 2020 - 07:29 PM #5

Livn Country
Veteran

Livn Country
Posts: 247
Likes: 332
Clan: Paragon
Location: NC, USA



  •  Member since:
    09 Jun 2020

    • Time spent:
      36d 12h 37m 16s

  •  Total level:
    2,277
    Awards

  •  10 bugs found

I support the template revamping.


Posted Image

Promoted to Server Support - 08/15/2020

Promoted to Server Moderator - 09/04/2020

Promoted to Forum Moderator - 05/15/2021

Promoted to Global Moderator - 06/12/2021

Other Acounts


Posted 04 August 2020 - 07:43 PM #6

High groupie
Veteran

High groupie
Posts: 349
Likes: 247



  •  Member since:
    12 Jan 2019

    • Time spent:
      43d 14h 56m 41s

  •  Total level:
    2,277
    Awards

  •  4 bugs found
i support, main reason stated above, one bug may be for 10 verison

Groupie.gifICEGIFYES.gifq24.png


Posted 04 August 2020 - 07:49 PM #7

Fou
User

Fou
Posts: 253
Likes: 191
Clan: Dynasty
Location: Quebec




  •  Member since:
    22 Nov 2019

    • Time spent:
      30d 1h 31m 24s

  •  Previous username:
    UIM Fou

  •  Total level:
    2,277
    Awards

  •  16 bugs found

Support, Could be easier to know which client the bug happen.


Posted Image

Achievement

Spoiler

Posted 04 August 2020 - 07:53 PM #8

Prof Magnata
Veteran

Prof Magnata
Posts: 1,537
Likes: 1,615
Location: Classic 'BR'



  •  Member since:
    21 Jul 2017

    • Time spent:
      99d 11h 12m 49s

  •  Previous username:
    M4gnata

  •  Total level:
    2,277
    Awards

  •  13 bugs found

I support this template revamp.


IpZOXla.png

 

Spoiler

Posted 04 August 2020 - 07:58 PM #9

BuccScratchr
Ex-Staff

BuccScratchr
Posts: 463
Likes: 410
Clan: Alora CC
Location: Beyond the Universe



  •  Member since:
    10 May 2020

    • Time spent:
      35d 4h 14m 49s

  •  Total level:
    2,277
    Awards

  •  2 bugs found

Providing more info will definitely help. Support.


Promoted to Server Support on 7//17/20

Promoted to Server Moderator on 8/15/20

Promoted to Forum Moderator on 9/25/20

Resigned on 10/26/2020

Accounts

Community Award

Spoiler

Posted 05 August 2020 - 12:23 AM #10

Sheep
Veteran

Sheep
Posts: 5,002
Likes: 3,870
Location: Netherlands




  •  Member since:
    11 Nov 2016

    • Time spent:
      254d 15h 45m 1s

  •  Total level:
    2,277
    Awards

  •  22 bugs found

Support, this definitely will help to speed up the progress for Omi.


DiFZ2Y0.png

 

hK2Oxeq.png

lOWOdZK.png

unknown.png
gcsafeR.png

Spoiler

Posted 05 August 2020 - 10:04 AM #11

Omicron

Founder

Omicron
Posts: 1,486
Likes: 14,228



  •  Member since:
    18 Jul 2016

    • Time spent:
      426d 4h 54m 48s

  •  Total level:
    2,473
    Awards

This is a great idea, especially given the recent customizability of the client, it can be difficult to keep track of how to reproduce a given bug, even with a detailed explanation.


Your suggestion has been accepted.






1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users


This topic has been visited by 23 user(s)