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Donation System AKA How I got a negative total donated amount



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Posted 19 December 2016 - 02:26 PM #1

Bask
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I currently have a -$10 donated amount.

 

hFhzSqt.png

 

How this happened:

 

I have donated $310 to the server. I have donated for $80 twice, which means I got 800 tokens plus 100 free tokens twice, (total of 1600 paid + 200 free). I have donated $50 three times, which means I got 500 tokens plus 75 free tokens three times, (total of 1500 paid + 200 free). Total, by this math, I have donated for 3100 paid tokens and 500 free tokens. I bought a firecape, an imbued ring set, and a mystery box from the store. The total cost for these purchases is 300 tokens, so I have 2800 paid tokens remaining, and 500 free tokens remaining. At this point, my donated amount should still be $310 since I have not sold a bond.

 

tl:dr, donated $310, that's 3100 tokens paid for and 500 free tokens, spent 300 tokens, should have 2800 tokens paid for and 500 free tokens.

 

The rest of the tokens have been spent on bonds, so I sold 33 bonds to players. (I still have 3, so 30, but for the sake of this, I have sold 33 bonds). By this logic, my donated amount on the webpage should be down to -$20 donated (I don't know why I'm at $-10 and not $-20, I might have forgotten about a donation or something), because I did not pay for the bonus tokens but I am able to spend them, it punishes me.

 

So technically this server operates under two donation system, the donated amount system and the token system both of which do not directly correlate. This is a problem. Nowhere does it clearly state that if you spend your 'free' tokens on bonds, you will lose $10, it still costs you $10 even though the tokens are advertised as free.

 

I think these are the solutions:

  • Separate free and paid tokens and do not let free tokens be spent on bonds
  • Rework the bond system entirely to not reduce your amount donated, and not credit other players amount donated.
  • More clearly state on the donation page how the bond and token systems work to, in hopes, stop new players from permanently fucking themselves over.


Posted 19 December 2016 - 02:45 PM #2

Seamoose
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Very well proposed suggestion with great solutions.

 

I support this issue being looked at.


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Posted 19 December 2016 - 02:49 PM #3

uTorrent
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I personally feel like players only buy bonds for the donator rank, so I'd rather not remove that. I've already asked numerous times to make it pop up or something where, when you buy bonds, it'd tell you your current rank, the amount of bonds you are about to purchase, and the rank you'll have after buying these bonds. Lets say I'm a $50 donator with 100 tokens to spend, if I buy a bond it'd tell me I'm going to go from a super donator to a regular donator before confirming the purchase. 

 

I feel that, in addition to the sort of pop up I mentioned previously, it should prevent you from going into the negative donation total when buying bonds. IE if I donate $150 and receive 1,700 tokens and try to buy 17 bonds, it'll tell me that I can only buy 15 bonds and that the additional 200 tokens can be spent on other items (mystery boxes for example). 


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Posted 19 December 2016 - 03:53 PM #4

Bask
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Also just to be clear, the donator status is not determined by amount donated, it is determined by the amount of tokens currently on your account. I just redeemed a bond, I had $0 donated and 100 tokens, I relogged and still had regular donator status. I spent the 100 tokens on mystery boxes and relogged, and now I do not have a donator status.
 
 
Edit: Nevermind. This isn't the case.



Posted 28 December 2016 - 11:28 PM #5

uTorrent
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A solution for this will come soon, probably not in the next update but it's definitely in the works.


Your suggestion has been accepted.


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