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[New Players] Account Disabled

account disabled new help virtualbox fix

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Posted 08 April 2017 - 10:59 AM #1

Life
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Hello guys, I've noticed many new players are having the issue [Account disabled] upon trying to log in on a Mac, and a solution has been found. Most of the users have a program called "VirtualBox" installed on their computer, you'll need to uninstall that program, for some reason it prevents the use of Java to correctly function on Alora, and it thinks the client is doing fishy things.

 

It creates a Network Adapter and the Mac Address from that sometimes sneaks into your Java somehow, and almost all VirtualBox Macs are identical; so if someone else got banned using it, you wouldnt be able to login as long as you have that Netwok Adapter. -Dej

 

 

If this has helped at least 1 person, it's worth it. Please be sure to refer players to this fix if the above is happening.


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What/who exactly is Life?


Posted 08 April 2017 - 11:27 AM #2

Mewtwo
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Thanks for the tip, will forward it to people when needed, hopefully it can solve the issue.


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Posted 08 April 2017 - 11:32 AM #3

6ixKid
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Thanks for the tip will keep this in mind my good sir. Cheers!

Posted 08 April 2017 - 12:09 PM #4

Dej
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Hey dat quote is me, shoutout to me for being awesome. 


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Posted 08 April 2017 - 12:11 PM #5

Diva
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Good job on the guide, @Life. I know this will be very helpful for the players who encounter the MAC address issue.

One thing though, think @Dej deserves a credit for this, since after his assistance you decided to make a guide. :P

 

Other than that, thanks for the guide. Cheers.



Posted 09 April 2017 - 04:55 AM #6

Sheep
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Thanks for this @Life , would save a lot of time for us.
Appreciated.

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